Privacy Policy & Terms of Use
Last updated: August 2026
This Privacy Policy and Terms of Use ("Policy") governs your use of ProblaMaddox.com (the "Site"), owned and operated by McArthur Media, LLC ("McArthur Media," "we," "us," or "our"). By using this Site, you agree to the terms below. If you do not agree, please do not use the Site.
Information We Collect
We collect information you voluntarily provide to us, such as your name, email address, and message content when you use the contact form, or your email address when you sign up for our mailing list. We do not collect payment information directly — if and when a store or checkout feature is added to this Site, payment processing will be handled by a third-party payment processor, and we do not store your card details.
Like most websites, we may automatically collect limited technical information such as browser type, device type, pages visited, and general location (derived from IP address) through standard server logs and analytics tools, for the purpose of understanding how the Site is used and keeping it secure.
Cookies
This Site may use cookies and similar technologies to remember preferences, support basic site functionality, and understand aggregate traffic patterns. You can disable cookies through your browser settings; doing so may affect some site functionality.
How We Use Your Information
We use the information you provide to respond to inquiries submitted through the contact form, to send updates and new-release announcements to subscribers who have opted in, and to maintain and improve the Site. We do not sell your personal information to third parties.
Sharing of Information
We do not share your personal information with third parties except: (a) with service providers who help us operate the Site (such as our email marketing platform or hosting provider) and who are bound to protect your information; (b) if required to do so by law or in response to valid legal process; or (c) to protect the rights, property, or safety of McArthur Media, LLC, this Site's users, or others.
Children's Privacy (COPPA)
This Site is intended for a general audience and is not directed at children under the age of 13. Consistent with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 without verifiable parental consent. Any content on this Site featuring or referencing a minor artist is managed and published solely by that minor's parent/guardian on their behalf. If we become aware that a child under 13 has submitted personal information through this Site without parental consent, we will delete that information promptly. Parents or guardians who believe their child has provided information to us without consent may contact us at the email address below to request its removal.
Data Security
We use reasonable administrative and technical safeguards to protect information submitted through this Site. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Terms of Use
Copyright. All content on this Site — including but not limited to the ProblaMaddox name, logo, artwork, photographs, video, and music — is the property of McArthur Media, LLC and/or its respective owners, and is protected by copyright and other intellectual property laws. No content from this Site may be reproduced, distributed, or used commercially without prior written permission.
No Unsolicited Creative Materials. While we are always happy to hear from you, it is our policy not to accept or consider creative materials, ideas, or suggestions — including unsolicited songs, lyrics, beats, artwork, or business proposals — other than those we specifically request. Any such materials submitted to us through this Site, by email, or otherwise are done so at your own risk, and we assume no obligation of confidentiality or compensation regarding them.
Governing Law. This Policy and your use of the Site are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles. Any disputes arising out of or relating to this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Williamson County, Tennessee.
Changes to This Policy. We may update this Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
Contact Us
Questions about this Policy or how your information is handled can be sent to info@problamaddox.com.